You visit a land's cities and monuments, but you only truly know it by discovering its flavours, scents, colours, history and art. We help you choose and book your Florentine experience — inside and outside the hotel.
We make every stay special with thoughtful touches, to request before arrival or at reception.
Rose petals and a bottle of champagne waiting for you in the room.
On requestA selection of fine chocolates as a sweet welcome.
On requestA handmade cake for birthdays, anniversaries and special occasions.
On requestThe Tuscan welcome par excellence, served in your room.
On requestProposals, anniversaries and surprises: we prepare the room for you.
On requestTransfer service to and from the airport or station, by reservation.
On requestFree luggage storage and late check-out subject to availability.
On request
Our concierge is also available for tours, tickets, babysitting and any other special request.
Tours and experiences selected together with our partner Ciao Florence, to enjoy Florence and Tuscany with expert guides.
A selection of the most loved tours, offered by our partner Ciao Florence. Prices and availability are updated on their website.
Siena, San Gimignano and Pisa in one day, with optional lunch and wine tasting.
Duration 11 h 30 · Discover and book
Pisa, Siena and San Gimignano from Florence, with lunch and wine tasting.
Duration 11 h 30 · Discover and book
An engaging musical experience among the best-loved arias of Italian opera.
Duration 1 h 15 · Discover and book
An immersive experience uncovering the city's hidden stories.
Duration 1 h · Discover and bookKnead, taste and toast: Ciao Florence cooking lessons, in small groups.
An express small-group class, with wine as you like.
Duration 2 h 30 · Discover and book
A lesson for pasta lovers, with an optional visit to Sant'Ambrogio market.
Duration 4 h 30 · Discover and book
A small-group class with unlimited wine, to knead like in a real pizzeria.
Duration 2 h 30 · Discover and book
Make pizza and gelato with a chef, with unlimited wine.
Duration 3 h 30 · Discover and bookTours run by Ciao Florence. Booking is made directly on their website.
Our concierge is available to organise every experience for you.
Check availability